Terms & Conditions

 

100% Satisfaction Guarantee

Hidden Bay Graphics offers a 100% satisfaction guarantee on anything you buy from our website. On line orders connected with our cycling or triathlon groups will always have sizing samples for athletes to try on for the best fit. Hidden Bay Sports will not exchange custom sports clothing that was ordered in the wrong size. Anything you buy from one of our authorized retailers is guaranteed through the retailer. All exchanges and refunds must be done through the retailer. Their policy may be different so please ask before purchasing.

 

Product Warranty

All Hidden Bay Graphics / Sports products are fully warranted to the original owner against defects in materials and workmanship. If a product fails due to manufacturing defects, we will repair or replace it, at our discretion. If damage occurs due to extended wear, an accident, improper care or negligence on the part of the owner, we will repair the product for a charge that we deem to be reasonable.

 

NOTE: Product photos are for display only and colors may appear different on different monitors.

 

Tax Charges 
For orders made from within the United States sales tax will be apllied to all in state orders. Our business is operated from Wisconsin. All other orders are tax free.


Credit Card Security 
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.


Reaching Us 
If you need to reach us, please email us using the link on the store page, alternatively, you can call 715.634.5770 or  1-888-433-6229 or write to us at:


Hidden Bay Graphics
15909 Dyno Drive
P.O. Box 472
Hayward, WI 54843

 

Please email questions to: hbgdan@cheqnet.net